The Supernova Leadership Five Star Model equips a team to be more efficient and grow at an accelerated rate through accountability of their actions. The Supernova process assigns certain responsibilities to team members by making them “Vice Presidents” of an area and then holds them responsible for specific actions related to that area. Separation of duties increases the expertise of either of the VP’s. Specialization increases productivity, focus and creativity.
This week we will review the role of the VP of Leadership. This person is responsible for developing and maintaining a productive environment through:
The leader helps the team members release their inner potential by choosing growth over fear. He or she will build time into the schedule for monthly meetings with individual members of the team. The VP will create a folder for each team member as if they were a client. He/she will work with each team member to develop their skills based on the goals they set together.
The VP sets standards, strategies and goals for the team and then follows up on the set guidelines. Here is an example:
Standard: To create an environment where people can fail as well as succeed. To give honest feedback to each team member. To encourage everyone to help each other and leave their egos at the door.
Strategy: Encourage growth of business through the Rule of Reciprocity (if you give an extremely high level of service the client will want to help you in return by giving you referrals).
Goal: To develop skills, knowledge and confidence of team and help them achieve their goals.
Follow Up: Daily stand up meeting and weekly team meetings to measure their goals.
There are a lot of advantages of having your team members take responsibility for different areas of your business. If you are a sole practitioner you and your administrative staff will be responsible for the VP roles.