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Leadership is absolutely critical to creating a perpetual growth machine. One of the key components of leadership in the Supernova program is making a senior member of your team responsible for one of the 5 key areas (known as the Five Star model) of your practice. Those five areas are:

Affects the client:

1. Planning

2. Implementation and Investments

3. Service

Affects your team:

4. Marketing and Sales

5. Leadership

Use your Game Board…

The ‘Vice President’ assigned to each area is held accountable for their performance using the Game Board. The Game Board is simply a dry erase board you have in your office that you bring out for your weekly meeting to measure the weekly scheduled activities of every one on your team by comparing their goals with their results.

If, for example, you are the Vice President of Implementation and Investments and your goal was to implement 10 new portfolio plans and you actually implement 15 then you have surpassed your goal. If you are the Vice President of Marketing and Sales and your goal was to meet with 10 new prospects and you only got around to 5 you haven’t made your goal. This is a very effective way to reward those who are doing a good job and will also identifying issues early so you can turn them around.

What’s you GAP?

You can measure general outcomes in the 5 areas using the GAP analysis. It is a tool that helps companies compare potential performance with actual performance and is called a GAP analysis because it measures the gaps you may have in your practice.

Here is an exercise you can do right now: Ask each member of your team to rate the 5 key areas on a scale of 1 – 10 for capability and outcome. Compile those results and put it up on your Game Board so the team sees where they feel they are. Then the leader assists each Vice President in putting together a plan to bring themselves up to speed.  How did you do? Post a comment on the Discussions page.

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